Do I have visibility into the tracability of my documents, both individually and in bulk?

As a user of Communication Platform, you have full transparency at all times over the documents you upload. You can easily check the current status and quickly find the right document using convenient search and filter functions.
Every action performed on a document is recorded with a timestamp and associated metadata. This allows you to quickly identify where an issue occurs or confirm that a document was submitted correctly.
The platform stores the full journey of your document step by step—from receipt to delivery or any potential error message. You get a clear, detailed overview in the form of an audit log with a chronological timeline of both technical and functional events.

Thanks to this overview, you always have insight into:

• Where your document is in the process
• Any error messages and their possible causes
• Evidence of compliance for each document
• A comparison of system behavior with your own external log files

You can continuously monitor and track the status of an entire shipment or a group of documents if you want complete visibility over that shipment. From within Communication Platform you have:

• Visibility on the overview page of the entire shipment, where you can find the metadata for each document
• Visibility into the aggregated status of the shipment
• At the individual document level, the ability to view its status and history to determine whether any issues have occurred